Perspectives on soft skills design, intercultural communication, AI readiness, and what actually makes learning stick. No filler. No buzzwords. Just thinking that might change how you approach your next L&D programme.
The 70/20/10 model has been in L&D literature for decades. Most organisations know it. Almost none design for it. Here's why, and what to do instead.
Read the article →There's something that happens when you take people out of the office, put them in a quiet countryside house, and give them time. The psychological conditions shift. The conversations change. And learning sticks differently. Here's the research behind it.
Read more →A practical walkthrough of how to set up meaningful business impact measurement before a learning programme begins, not after.
Read more →Most training fails not because the content is wrong, but because the conditions for transfer weren't activated. The 12 levers framework gives you a practical checklist for designing programmes that actually change behaviour on the job.
Read more →Every AI rollout I've observed has the same failure mode: the tools work, but the people don't change how they think. Critical evaluation, prompt clarity, knowing when to override: these are learnable skills. And they need to be designed for, not assumed.
Consulting learners in the design process isn't just good ethics: it's good design methodology. Here's how it changes what you build.